Courtesy Desk Associate at Walmart Sep 2022-Present
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.
- Conducted accurate cash transactions, balanced cash drawer at the end of each shift, and processed various forms of payments.
- Demonstrated in-depth knowledge of Walmart's product offerings, assisting customers in finding items and making informed purchase decisions.
- Proactively identified and resolved customer concerns, contributing to a positive work environment and collaborating with team members as needed.
- Ensured strict compliance with Walmart's policies and procedures, particularly in areas such as returns, exchanges, and cash handling.
- Utilized point-of-sale (POS) systems and other technological tools to process transactions efficiently.